Terms of service

1. Definitions

1.1. Public offer (hereinafter — the "Offer")

A public proposal by the Seller addressed to an undefined number of persons to conclude this Agreement remotely (distance contract) on the terms set out in this Offer, including all annexes and references to sections on the website.

1.2. Website — the Seller's website www.filtrons.ua.

1.3. Order — the Buyer's decision to order goods and/or services, formalized as an application placed through the Website.

1.4. Goods — products offered for sale by the Seller and listed on the Website.

1.5. Services — services offered by the Seller, information about which is provided on the Website.

1.6. Buyer — a natural or legal person placing an order on the Website.

1.7. Acceptance — full and unconditional acceptance by the Buyer of the terms of this Agreement.

1.8. Recipient — a natural or legal person specified by the Buyer who is to receive the ordered goods and/or services.

2. General provisions

2.1. The information set out below is an official public offer of the online store www.filtrons.ua to any natural or legal person (hereinafter — the Buyer) to conclude a contract for the sale of goods and/or provision of services. This Agreement is public, which means under Article 633 of the Civil Code of Ukraine its terms are the same for all buyers.

2.2. Under Article 642 of the Civil Code of Ukraine, full and unconditional acceptance of the terms of this Offer by the Buyer, confirming the conclusion of the Agreement, is the fact of placing and confirming an Order by the Buyer.

2.4. By placing an Order, the Buyer confirms that they agree with and unconditionally accept the terms of this Offer.

2.5. By concluding the Agreement (that is, by accepting the terms of this Offer by placing an Order), the Buyer confirms that:

• the Buyer has fully read, understood and unconditionally agrees with the terms of this Offer;
• the Buyer gives consent to the collection, processing and transfer of their personal data in accordance with the Privacy Policy regarding collection, processing and transfer of personal data. This consent is valid for the entire term of the Agreement and for an unlimited period after its termination;
• the Buyer has been informed of their rights as a personal data subject under the Law of Ukraine "On Personal Data Protection", of the purpose of data collection, and that their personal data are transferred to the Seller in order to execute this Agreement, perform mutual settlements and issue invoices, acts and other documents;
• the Buyer agrees that the Seller has the right to provide access to and transfer their personal data to third parties without additional notification to the Buyer.

2.6. The Seller sells and delivers goods and/or provides services in accordance with the information published on the Website www.filtrons.ua, and the Buyer pays for and accepts the goods and/or services in accordance with the terms of this Agreement.

3. Price of goods and/or services

3.1. The price of each item of goods and/or service is indicated on the Website.

3.2. The prices of any items of goods and/or services displayed on the Website are valid at the time the Order is placed.

3.3. If the price of the ordered goods and/or services changes, the Seller is obliged to inform the Buyer of the change.

3.4. The Buyer is entitled to confirm or cancel the Order for the purchase of goods and/or services if the price has been changed by the Seller after the Order was placed.

3.5. The Seller may not change the price of goods and/or services already paid by the Buyer.

3.6. The Seller shall indicate the cost of delivery of goods on the Website or inform the Buyer when placing the Order by phone.

3.7. The Buyer's obligations to pay for the goods and/or services are deemed fulfilled upon receipt of funds by the Seller.

3.8. Payments between the Seller and the Buyer for goods and/or services are made in the ways specified on the Website in the "Delivery and Payment" section.

4. Placing an order

4.1. The Buyer places an Order for goods and/or services via the Website or by phone at +38 (067) 348 04 40.

4.2. When registering on the Website, the Buyer agrees to provide the following registration information:

• surname and first name of the Buyer or the Recipient;
• delivery method and information necessary to specify the correct address for the selected delivery method;
• e-mail address;
• contact phone number.

4.3. The name, quantity and price of the goods chosen by the Buyer, as well as the type and price of the ordered service, are indicated in the Buyer's cart on the Website.

4.4. If the Seller requires additional information, the Seller has the right to request it from the Buyer. If the Buyer fails to provide the necessary information, the Seller is not responsible for the proper quality of service provided to the Buyer when purchasing goods and/or services using the Website.

4.5. When placing an Order by phone, the Buyer undertakes to provide the information specified in clause 4.2 of this Agreement.

4.6. The Buyer's acceptance of the terms of this Offer is made by entering the relevant data into the registration form on the Website or when placing an Order by phone. After placing an Order by phone, the Buyer's data are stored in the Seller's database.

4.7. The Buyer is responsible for the accuracy of the information provided when placing an Order.

4.8. This Agreement is considered concluded remotely between the Seller and the Buyer from the moment the Order is placed.

5. Delivery and transfer of goods and/or services

5.1. The methods, procedure and terms of delivery of goods and/or provision of services are indicated on the Website in the "Delivery and Payment" section.

5.2. Upon receipt of the goods, the Buyer must check the goods for compliance with quality and quantity characteristics (name, quantity, completeness, expiry date).

5.3. The Buyer or the Buyer's Representative, when accepting the goods, confirms by their signature on the receipt and/or delivery note that they have no claims regarding the quantity, appearance and completeness of the goods.

5.4. Services are provided to the Buyer in the manner and within the time limits specified on the Website.

6. Duration of the Agreement and amendments

6.1. The Buyer's acceptance of the Offer confirms the conclusion of the Agreement.

6.2. The Agreement enters into force from the moment of electronic placement of an Order on the Website, or by phone, or from the moment the Seller issues a receipt or other document confirming payment for the goods, and remains in effect until the Seller fulfills its obligations under this Agreement.

6.3. The Seller has the right to amend the text of this Agreement at any time at its sole discretion without prior notice to the Buyer. The current version of the Agreement is always available on the Website.

6.4. The Buyer agrees and acknowledges that amending the Offer leads to the same amendments being made to the Agreement already in effect between the Buyer and the Seller, and these changes enter into force from the moment the Offer is updated.

7. Liability of the parties

7.1. The Seller is not liable for any damage caused to the Buyer as a result of improper use, application or storage of the goods and/or improper use of the services ordered via the online store www.filtrons.ua and/or purchased from the Seller.

7.2. The Seller is not liable for improper or untimely execution of Orders or its obligations if the Buyer has provided inaccurate or incorrect information.

7.3. The Seller bears all risks of loss or damage to the goods until they are transferred to the Buyer or Recipient.

7.4. The Buyer or Recipient bears all risks of loss or damage to the goods from the moment of acceptance.

7.5. The Seller and the Buyer are liable for the fulfillment of their obligations in accordance with the legislation of Ukraine and this Agreement.

7.6. The Seller has the right to transfer its rights and obligations under Orders to third parties and is not released from liability to the Buyer.

7.6. The liability of the Parties in other cases is determined in accordance with the legislation of Ukraine.

7.8. Any disputes that cannot be resolved through negotiations shall be settled in accordance with the legislation of Ukraine.

7.9. The Seller or the Buyer shall be released from liability for full or partial non-fulfilment of their obligations if such non-fulfilment is caused by force majeure circumstances, such as war or military actions, earthquake, flood, fire or other natural disasters that occurred independently of the will of the Seller and/or Buyer after the conclusion of this Agreement. The Party that cannot fulfill its obligations shall immediately notify the other Party.

8. Seller's address and details

Online store www.filtrons.ua